Ultrasound parts that we can repair:

FAQ

Q: How's the stock condition?
A: Wide variety of Ultrasound probe/board, over 10,000 pcs in stock, involved in popular brands and systems(GE, Hitachi Aloka, Siemens,Toshiba, , Biosound---)

Q: Is there any guarantee for the goods?
A: Fully-tested and safe packing before shipping, less than 3% warranty return claims of previous orders.

Q: Will you provide warranty?

A: Items are sold with NO WARRANTY, unless it is stated otherwise in the body of the proforma invoice/purchase order. Mostly 90 days for new original, 30/60 days for used.

Q: Can I have the goods returned if it is not working good?
A: Yes, goods are permitted to be returned in same received condition within 7 days. Refund will be handled within 2-4 working days after final confirmation (Freight & bank fee excluded). Shipping fee for return should be borne by buyers. No returns after 3 days if ordered wrong.

Q: If faults occurred after warranty date, can I contact you?

A: Sure, feel free to contact even years later. We'll look into the faults and try to find out some solutions/suggestions for you reference.

Q: How do exchange proceed?
A:The core/item for exchange must be complete and never repaired, and be sent to us after invoice approved.


Q: How about the payment terms?
A: All orders are 100% prepaid before delivery. We accept wire transferring / Western Union from bank, and cash. (US dollars, Euro, or CNY)

Q: How about delivery?

A: We ship worldwide. DHL/EMS/FedEx Express will be arranged within 1-5 working days after payment confirmed unless otherwise specified. We Seller are responsible for export Customs clearance in our end, and buyers for import Customs clearance in their end.

About Us

Rongtao Medical, one of the leading service companies in China, has sold over 10,000+ probes, 20,000+ medical parts and repaired 5,000+ machines in the worldwide from 2014. As a comprehensive medical device company, we provide a wide range of diagnostic ultrasound services and other associated items (endoscopy, patient Monitor and ventilator).

Following are the main projects we based on:

Repair Ultrasound (Ultrasonic board/ASSY repair, Ultrasound probe repair)
Repair Associated Items (Endoscopy repair, Patient monitor repair, Ventilator repair)
Parts & Accessories (Original/compatible clone ultrasound transducer, Ultrasound board/part, Ultrasonic biopsy needle guide, Patient monitor module)

How we support?

★ Professional & passionate pre-sale service team
★ 10 years experienced repair technician team
★ Reliable & responsible quality control team
★ Experienced & specialize after-sale technical support team

We are committed to using our expertise in the industry to identify and provide the right medical equipment to our customers at the best price in a timely and professional manner.

Our Vision -- To be the top preferred third-party service company worldwide!

Rongtao Medical was established in 2013, we have been focusing on providing after-sales service for medical equipment for the last ten years, especially in ultrasound. We have been continuously improving our technical capabilities, breaking through technical problems, innovating service models to extend the lifespan of ultrasound equipment, and reduce the cost of medical equipment.

Rongtao Medical are specialized in providing high-quality, efficient and affordable repair solutions for ultrasound equipment, like GE, Philips, Toshiba, Siemens, Aloka Mindray, Samsung etc. All repaired ultrasound boards and probes are individually tested on real equipment, and all boards are sealed in anti-static packaging before delivery to you.

Rongtao Medical offers free consultation of ultrasound troubleshooting identification and technical support to our customers. We also provide lifelong service for all ultrasound parts and probes that we have been serviced.

Our Vision -- To be the top preferred ultrasound service company worldwide!